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Frequently Asked Questions

 

what is deskglam?

DeskGlam delivers a unique, colorful and inspiring mix of office supplies, desk accessories and work-related items to your doorstep (or desk!) every month.  Around the 15th of the month, you’ll recieve a beautiful, bright pink DeskGlam box that’s been carefully curated, delivering some serious office flair that you can use at your office, your home workspace, traveling, or anywhere that work might take you, keeping you inspired all the way until next month!


How does it work?

Around the 15th of the month, you’ll recieve your preciously packed DeskGlam box containing pretty and productive office and work-related goodies!  You might find sticky notes in the shape of succulents, pom-poms on your paperclips or printed pencils with a powerful + positive thought!  Additionally, we also include something for your day off, affectionately referred to as our ‘Day Off Delight’!  This could be a beauty or healthcare product or something special to savor, but it’s there to help you enjoy your day your time NOT spent working that much more! Learn more about How DeskGlam works!


How much does it cost?

DeskGlam introduces you to different office accessory products, mostly from independent creativepreneurs, for just $24.99 per month and shipping is a flat $5 (currently we only deliver to the US).


What’s inside a DeskGlam Box?

We believe that an inspiring workspace allows you to be more creative and produce your best work…and as much as we love inspiring our subscribers, we also want to support other girlbosses out there!  Our goal is to surround you with inspiring office necessities each month, while also introducing you to independent women entrepreneurs who create these items!  When you subscribe to DeskGlam, you support these up and coming girl bosses!  We include a variety of work necessities (like paperclips, notebooks, notepads, pens and more!) and items for the care and keeping of you at your workspace (think scent sachets in flavors like Pineapple or pretty hair ties for when you need to put your hair up and get down to business).  Inside every DeskGlam box is also a ‘Day Off Delight’ – a small treat for your day off – like an all natural soap or a face mask!  All of these items combined, form our DeskGlam box that is guaranteed to make you smile when you sit down at your desk, and keep you inspired all month long…until your next box!


How does billing work?

We’re a monthly recurring subscription: that means you are rebilled every month, unless you purchase a one-time gift.  


What is this month’s deadline?

We ship around the 10th of each month, so your box should arrive around the 15th!

Please note our shipping schedule:

If you order on or before the 15th of the current month, you’ll receive the next scheduled box. For instance, if you ordered May 15th, you would receive our June Box.

If you order AFTER the 15th of the current month and beyond, you’ll receive the following month’s box: so, if you ordered May 15th, your first box would be our July Box.  

If you’d like to know if you made this month’s deadline, you can email us anytime at hello@deskglam.com.


Where and how do you ship?

DeskGlam ships via USPS Mail, which is delivered to all US States (including Alaska & Hawaii), terriroties, and APO addresses.  Shipping rates are set by USPS and not by DeskGlam.  APO addresses should allow up to 7 days additional delivery times…and thank you for your service!


How can i cancel my subscription and/or obtain a refund?

If you ever need to close your subscription, you can cancel at anytime by emailing us at hello@deskglam.com.

In order to receive a refund, you must request one before your box has shipped. Unfortunately, we are unable to provide refunds for boxes that have already shipped.  You may receive a refund for an order any time before shipment, which is at the end of the month.  (Also, if you are ever dissatisfied, we will do our very best to make your experience spectacular – please send us an email at hello@deskglam.com!).


how do i contact you?

Just send us an email at hello@deskglam.com! We’d love to hear from you!